Privacy Policy
Last updated: 12 October 2026.
Who we are and our role as data controller
glowrampki operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you may reach us at [email protected] or 01494 671234.
Who this notice applies to
This policy covers all visitors to the site, including individuals in the United Kingdom who access our professional resources on studio production, equipment setup, camera operation, lighting, sound and live-show workflows. It also applies to anyone who submits information via the contact form or interacts with our cookie banner.
Categories of personal data we collect
We obtain contact details such as name and email address when you use the contact form. Usage data including IP address, browser type and pages visited are collected automatically. We do not collect special category data unless you voluntarily provide it in a message. Sources include direct input from you and automated logs from our hosting provider.
Purposes of processing and lawful bases
We process contact data to respond to enquiries under the lawful basis of legitimate interest. Usage data supports site analytics and security under legitimate interest. Cookie preferences are stored under consent in line with PECR. Each purpose is explained with the specific legal basis so you can understand why data is needed.
Whether providing data is obligatory
Supplying information via the contact form is voluntary, but without it we cannot reply to your message. Refusing analytics cookies does not prevent site use, though some features may be limited. We will always inform you of consequences at the point of collection.
Cookies and similar technologies
We use essential cookies for site function and optional analytics cookies. Details are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner. The banner allows you to accept or reject non-essential cookies at any time.
Processors, recipients and legal disclosures
Service providers such as hosting companies and email delivery platforms act as processors under contract. We may disclose data if required by law or to protect our rights. Categories of recipients include IT support and analytics providers located within the UK or EEA.
International transfers
Where processors are based outside the UK we rely on UK adequacy regulations or standard contractual clauses to protect your data. You may request a copy of these safeguards by contacting [email protected].
Retention periods
Contact form data is kept for twelve months after the last correspondence. Usage logs are retained for twenty-four months for security analysis. Cookie consent records are stored for thirteen months. We apply these criteria consistently and review them annually.
Security and data minimisation
We implement technical measures such as encryption in transit and access controls. Data collection is limited to what is necessary for each purpose. No absolute security guarantee is possible, but we regularly test and update our practices.
Your data protection rights
You have the right to access, rectify, erase, restrict processing, port data and object to processing. To exercise these rights please contact us at [email protected] or via the form on our Contacts page. We will respond within one month.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time through the cookie banner or by emailing [email protected]. You may also object to direct marketing; we do not send marketing emails without explicit consent.
Right to complain
If you are dissatisfied you may complain to the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address concerns directly.
Children and age restrictions
The site is intended for professionals aged eighteen and over. We do not knowingly collect data from children. If you believe a child has submitted data please notify us immediately at [email protected] so we can delete it.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or significant effects. Simple analytics help us understand site traffic but do not create individual profiles for decision purposes.
Changes to this policy
We may update this notice to reflect legal or operational changes. The effective date appears at the top. Continued use of the site after updates constitutes acceptance of the revised policy.